Charj is a marketing platform designed to leverage a captive audience in waiting areas, enabling very targeted advertising to create opportunities for on-site upselling and lead generation.
Advertising - 28% CTR
With a 6" High Definition screen, your advertising options are limitless and completely customizable. Charj allows you to add as many images, videos, or web links as you would like, with the ability to integrate them with your existing inventory and special offers.
On average, our advertisements see a 28% Click Through Rate!
Surveys - 71% Response Rate
A fully customizable survey tool allows you to show surveys to customers, and get instant email and SMS feedback for any negative responses. With an average of 71% response rate with our current customers, this is a chance to get ahead of any negative reviewes from making it online.
Preventing negative reviews from making it to Google or Yelp is much efficient than responding to them once they are online.
Online Reviews - 11% Increase
Through the Charj units touch screen, you can integrate the units to any of your preferred online reviews platforms, such as Edmunds.com, Cars.com, and many more of the industry's leading platforms.
Customers who have used Charj for reviews have seen an 11% increase in online content
One place to manage all your marketing content.
Marketing Control Panel
In your Marketing Control Panel - you will get an overview of all the marketing features you are using, and how they are performing.
Using our custom survey tool, you have the ability to track all your survey results at any time, and recieve real-time Email and SMS alerts to notify you of any negative responses customers have submitted.
Our analytics engine allows you to keep track of multiple KPIs and Metrics, including the average charge time, total number of uses, and details around your marketing tools.
We've used Charj as a "satisfaction indicator" and it has truly made the difference in raising our CSI scores and intercepting customer concerns before they receive the Corporate Surveys.
General Sales Manager - Auto
The guys at Charj are extremely responsive which is critically important to me. They have a great product backed up with great customer service. We've researched quite a few options for our guests to recharge their devices while at our restaurant and none of the options come close to touching what Charj offers. Their product is extremely user friendly and offers a ton of data and features that help us improve our business.
Director of Restaurants - Hospitality
Our overall survey response rate through Charj is 92%. This is a huge improvement over the 15% to 18% response rate we’ve been getting for years!
Service Manager - Auto
We now collect over 400 email addresses a month to add to our marketing database, all while our customers charge their phones and enjoy their night out. Win win for everyone!
Regional Manager - F&B
Or call us: +1.855.524.2758